Archive for the ‘Darren Herrmann’ tag
If you are moving your money out of a big bank today, move it to San Francisco Fire Credit Union!
I am a huge fan of the San Francisco Fire Credit Union. It’s simply the best financial institution I’ve ever dealt with.
San Francisco Fire Credit Union is the Apple, Inc. of financial institutions — it’s that good.
Just this week I needed to have a document notarized. SF Fire Credit Union provides notary services to its members (customers) free of charge. Marguerite was the notary that helped me with this. It probably took half an hour of her time, and so we were able to talk a bit. She’s worked there for six years. This was hard to believe because she looked to be about 25 years old, but maybe she started when she was 18 or 19? Marguerite displayed zero annoyance at my interupting her regular duties in the back office. In fact, I would even say she was sweet — a feat given that notary work seems to be a thankless job. I’ll say thank you though. Thank You Marguerite!
I’ve had notary work done elsewhere, and often there is an attitude you pick up that you are bothering them. I don’t know where my credit union finds its employees, but they do a universally good job. Even when I asked to talk with a mortgage specialist about refinancing my mortgage at today’s low rates, I was ushered right into the back to meet with a very smart specialist who devised a plan in minutes.
Not long after I met CEO Darren Herrmann at their annual breakfast for members, I sent him a message via a comment box on the front page of their website. Amazingly, he called me on the phone 15 minutes later to thank me for my message. I’ve relayed that story here before, but it’s such a good story and since today is Bank Transfer Day, I thought I’d share the story again.
